Process mapping is an essential part of any process improvement program. What many companies don't realize is that process mapping is actually a potent tool for almost any problem, be it solving a current business problem, trying to find the missing piece or your target market, or trying to nail down what causes your spouse to get frustrated with you at your parents' house! By leveraging specialized storytelling techniques, you can take process mapping (and therefore, problem solving) to the next level. Nathan will outline the basics for you, as well as provide some resources that can help you start to crack the code to a better business.

Brownbags occur each Wednesday at noon. For a list of upcoming speakers, visit gangplankhq.com/academy